Trouble-shooting & complaints.

Frequently asked questions.

  • Details about any assessments and assessment changes will be made available to you by your Lecturer in charge, and these may be included in an update to the unit outline.

  • The first thing you should do is contact the Lecturer in charge of your unit.

    If the difficulties you are facing are short-term and are related to an assessment task, you may be eligible for an extension, special consideration, or a deferred exam.

  • If you are enrolled at BTC, you will be issued a BTC student ID card. ID card photos will be taken during student orientation week and will be issued within students’ first semester on campus.

  • We currently do not provide students with an allowance. However, we are committed to providing our students with resources to ensure that they are able to successfully complete their coursework.

Complaints.

We take complaints seriously. If you need to make a complaint, please speak to any Balimo College staff member. Alternatively, you can submit your complaint by using this contact field on the right.

If you wish to remain anonymous whilst submitting a complaint, please leave the name and email fields blank. Your message will still be directed to college management.

We take all complaints seriously and respect your privacy.